Counter warranties in Ontario vary widely by material and manufacturer. Quartz brands offer 10–25 year residential warranties; granite typically 1–5 year fabricator warranties; install workmanship 1–2 years from quality contractors.
Warranties by Material
- Quartz (Caesarstone, Cambria, MSI): 10–25 year residential warranty.
- Granite: 1–5 year fabricator warranty (etching from acidic foods excluded).
- Marble: 1–5 year (etching always excluded).
- Solid surface (Corian): 10-year residential warranty.
- Recycled-glass terrazzo: 10-year typical.
Install Workmanship
D&D Interior Services provides 2-year workmanship warranty on every counter install — covering seam integrity, sink cutout, plumbing reconnect, and finish work. Warranty calls answered within 48 hours.
What Voids Counter Warranties
- Use of incompatible cleaners (vinegar on stone, bleach on quartz).
- Damage from impact (dropped objects).
- Improper sealing schedule maintained.
- Modification or repair by unlicensed contractor.
Frequently Asked Questions
How long does a quality counter warranty last in Ontario?
Quartz: 10–25 years residential. Granite: 1–5 years (etching excluded). Solid surface: 10 years. Install workmanship: 1–3 years from quality contractors.
What's NOT covered under most counter warranties?
Etching from acidic foods (marble, granite), damage from incompatible cleaners, impact damage, improper sealing schedule, unlicensed repair.
Are extended counter warranties worth buying?
Usually no — coverage gaps rarely justify the premium. Premium quartz warranties (10–25 years) already cover most issues.
What's D&D's counter workmanship warranty cover?
2-year coverage on seam integrity, sink cutout, plumbing reconnect, edge profile, and finish work. Warranty calls within 48 hours across Waterloo Region.
Can warranties transfer to new owner if I sell?
Workmanship warranties usually non-transferable. Manufacturer warranties (quartz, solid surface) often transfer with documentation.
Key Takeaways
- Quartz: 10–25 year residential warranty.
- Granite: 1–5 year fabricator warranty (etching excluded).
- Marble: 1–5 year (etching always excluded).
- Solid surface (Corian): 10-year residential warranty.
- D&D workmanship warranty: 2 years on every install.
- Common voids: incompatible cleaners, impact damage, improper sealing.
- D&D answers warranty calls within 48 hours across Waterloo Region.