Should you repair existing counters or replace? Depends on damage type, material, and ownership horizon. Decision tree from 500+ KW counter assessments.
When Repair Makes Sense
- Surface scratches (polish out: $80–$200/sqft).
- Small chips (epoxy fill: $50–$150).
- Stains on stone (poultice removal: $80–$300/sqft).
- Faded colour (re-polish: $80–$200/sqft for some materials).
When Replacement Makes Sense
- Major cracks (crosses entire counter).
- Failing seams (lifting, separating).
- Multiple stains beyond removal.
- Counter is laminate and 10+ years old.
- Selling within 2 years and dated counter will deduct offers.
Partial Replacement
Replace damaged section only if seam can be hidden — works for L-shaped counters. Match material and finish exactly.
Frequently Asked Questions
How do I know if my counter needs replacement vs repair?
Repair if cosmetic only (scratches, small chips, stains). Replace if structural damage, multiple issues, or significant aging.
What's the cost difference between counter repair and replacement?
Repair: $80–$300/sqft for spot repairs. Full replacement: $50–$130/sqft. Often repair makes sense for one-off issues.
Can stained quartz be restored?
Sometimes — poultice paste with stain-specific reagent. For stubborn stains, professional restoration ($80–$200/sqft). Some stains permanent.
Should I just replace the damaged section?
Possible if seam can be hidden. Most fabricators charge $200–$500 minimum for partial work. Often easier to replace whole counter.
Does D&D offer counter repair as well as installation?
Yes — counter repair (chip fill, polish, stain removal) at $120/hour, plus material costs. Replacement quoted separately. Free assessment.
Key Takeaways
- Surface scratches and small chips: $80–$200 repair.
- Major cracks or failing seams: replacement.
- Stain removal on stone: $80–$300/sqft.
- Laminate 10+ years old: usually replace, not repair.
- Partial replacement possible if seam can be hidden.
- Selling within 2 years: replace if dated.
- D&D offers counter repair and replacement with free assessment.